Privacy

This policy describes how SatisPie handles personal information when you explore our pies, partner with us, or contact our team.

Last updated: October 9, 2025

SatisPie exists to share hand-crafted pies with our community. Respect for privacy is part of that promise. We limit the information we collect, use it carefully, and protect it with administrative, technical, and physical safeguards aligned with our values and legal obligations.

Information We Collect

We gather limited personal information to support your experience with SatisPie. The details we collect fall into these categories:

  • Contact information you provide when you reach out, request wholesale information, or sign up for tastings.
  • Order notes and flavor preferences shared directly with our team so we can craft and deliver the right pies.
  • Aggregated analytics about site usage captured through privacy-minded tools that help us understand page performance.

How We Use Information

We use the information we collect to deliver delightful experiences and maintain our services. Personal details help us respond to inquiries, fulfill requests, and plan production.

  • Coordinating deliveries, retail partnerships, and distribution logistics.
  • Sending updates you opt into, such as seasonal menus or event invitations.
  • Improving site performance and accessibility by reviewing aggregated usage trends.

Your Choices & Rights

You remain in control of how we engage with you. We only send marketing messages with your permission and always offer a clear way to opt out.

  • Update or correct your details at any time by contacting our team.
  • Unsubscribe from marketing communications using the link provided in each message.
  • Request access to or deletion of your information, subject to applicable legal requirements.

Data Sharing & Security

SatisPie does not sell personal information. We share data only with trusted partners who help us operate the business, and only when they agree to strict safeguards.

  • Payment processors and logistics partners that enable order fulfillment.
  • Service providers that host our website or analyze usage metrics on our behalf.
  • Administrative or legal disclosures required to protect SatisPie or comply with the law.

Retention & International Visitors

We keep personal information only as long as needed to provide services, support business operations, or comply with legal obligations. SatisPie is based in the United States, and information may be processed or stored here.

  • We review retention periods regularly and securely dispose of data when it is no longer required.
  • International visitors should know that local privacy rights may differ from U.S. standards.
  • If we ever make material updates to this policy, we will post a clear notice on this page.

Questions or Requests?

Reach out to privacy@satispie.com and we will respond within two business days. Please include the nature of your request so we can help quickly.

If you believe your privacy has been impacted, contact us immediately so we can investigate and resolve the issue.